I blame Jamie Oliver, Mario Batali and the little skinny dude off The Cook and the Chef. These modern day heroes have us discussing the secret to a good celeriac pure and how you simply must use a good shiraz in your red wine jus, because nothing else will do. I’ve been to dinner parties where the host has perfectly slow poached quail eggs for her crispy noodle and asian green salad but couldn’t manage to cook the rice properly.

Potatoes. Read on, I'll explain.

Let’s face it the world would have starved a long time ago if it weren’t for potatoes, rice and pasta. Man cannot live off coconut foam and micro-greens alone.

There is a lesson in this (it’s a stretch I know) for digital marketers currently obsessing with the finer frills of SEO, the engagement rates of their home page take-overs and the eCPM of their performance media buy. We’re forgetting the Internet (and it’s users) need feeding.

Cast your mind back to 2004, the Internet was very hungry. It was fed up with small portions of flash intros, gourmet brochure-ware websites and reductions of one-way communications. We demanded something bigger to chew on.  Comfort food finally came in the form of Blogger, Wikipedia and Co. who, in successfully bringing down the worldwide walled web, encouraged a new breed of chefs cooking up simple meals of content and conversations we could all digest.

It’s been 6 years since this wall came down yet big business is still struggling with getting simple well cooked content (user generated or otherwise) onto the menu. There’s little encouragement from the industry to change our ways. The ‘c’ word rarely gets a mention in agency land, maybe because there’s no award for “Best User Generated Content” or maybe it’s because, like potatoes, it’s hard to charge big dollars for.

All excuses to one side, it is time to put focus back on content. It is content that makes for great SEO, it is content that delivers great user experience and it is content that reduces bounce rates and improves conversion – nothing more complicated than that. So get back to basics, put ‘content strategy’ at the head of your brief and and give it the due time and consideration it needs. Don’t fear you can still add a touch of truffle oil at the end.

OK so this is a tad self promotional but there’s something in it for you so don’t be too quick to judge. I will be presenting at this year’s Sydney ad:tech and if, despite this announcement, you were still thinking of attending (16th and 17th March) then drop me a line (marc@thinqdigital.com.au) as I can send you a code that scores 20% off your ticket(s). Here endeth the promotion.

If you’ve been on Wikipedia in the last few weeks (which you likely have), you might’ve seen the thank you note from founder Jimmy Wales:

Wow. What can I say? Thank you.

We’ve just ended the most successful fundraiser in our history, $7.5 million USD raised in less than 8 weeks.

Incredible. But I’m not surprised.

In 2001, I took a bet on people, and you’ve never let me down.

You have created the largest collection of human knowledge ever assembled: 14 million encyclopedia articles in 270 languages, still growing and getting better every day. You have supported, funded and protected it…

I’m not ashamed to admit that I frequently use Wikipedia to find information on everything from trivial tidbits to abstract theories. What I do find shameful, is the fact that after years of using Wikipedia, this week was the first time I ever made a donation and offered something back.

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All Australians are free, within the bounds of the law, to say or write what they think about Australian governments or about any other subject or social issue as long as they do not endanger people, make false allegations or obstruct the free speech of others. The same applies to Australian newspapers, radio and television and other forms of media. Australians are free to protest the actions of government and to campaign to change laws.

- an excerpt from Life in Australia

When I migrated to Australia a few months back, Immigration provided me with Life in Australia, a 46 page booklet outlining the core values (including the one listed above) that ensure that Australia maintains its high standard of living as a free, democratic country; I was required to promise to abide by these values. As such, I was all the more shocked by yesterday’s announcement that the Australian government will move ahead with its ill-advised (and highly protested) plan to instill mandatory Internet filtering.

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The Internet Consortium created an amazing visualisation of the evolution of the Australian interwebs. Not only is the flash animation a trip, but it also has some amazing utility – including the ability to filter by category, compare across multiple metrics and follow the progress (or in some cases, deterioration) of major websites.

I’m partial to social media, so I particularly enjoyed watching Facebook enter in the eleventh hour and stomp all over MSN and MySpace!

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tracy-morgan-campaign

"We live in a time when celebrities are voraciously tweeting their lives - yet one voice has remained silent. Tracy Morgan has not yet joined Twitter! Together, we can change this. We can rally the Internet around a common cause - to bring Tracy Morgan to Twitter. ”

So began the plea of Hugh Dornbush, when he last week launched Twacy.org – a campaign to bring funnyman Tracy Morgan to Twitter. Hugh, who is a good friend of mine, unveiled his mission last Tuesday at the New York Tech Meetup. The following day he and Attention (the social media marketing agency that I formerly worked for) hit the Internets with a specific call-to-action – if you tweet it, he will come. The twitterverse answered, and the site was peppered with Tracy’s one-liners – all compelling him to join.

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Yes.

Single serving sites are an interesting phenomenon; most are humorous, few are useful, and all serve just one purpose – or no purpose at all. These sites have the potential to be incredibly viral, but it’s essential that they have a certain quirky or creative element about them – a “je ne sais quoi” of sorts – as they’re only comprised of a dedicated .com URL (usually a bit longer than average) and the single page website (which often has little or no design).

Although the majority of single serving sites serve no real utility, they can be slotted into some general categories:

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isnackKraft’s huge embarrassing fail that is iSnack 2.0 will go down in history… PR text books will cite it in their crisis control chapter and conversations around the water cooler will float to where were you when iSnack 2.0 launched? This is Kanye-calibre stuff we’re talking about here.

Me? I stumbled upon the full page ad while flicking through the Sydney Morning Herald in the LAX Qantas lounge. I was in the midst of leaving a comfortingly manic Manhattan life for a more healthy and balanced (translation: slow) life in Perth, Western Australia, so I won’t pretend that I was emotionally stable or anywhere near sober at this moment (hey, it’s a big move!); but, I am not exaggerating when I say that upon learning of this nefarious nomenclature, I burst into tears and nearly called the whole thing off. A bit rash I realise, but to me it symbolised the type of creative ideas and minds that I would encounter as a marketing strategist… and it scared the hell out of me. Luckily, upon deplaning in Perth, I was greeted with the news that the Internet felt the same way – with a number of spin-off blogs, videos and t-shirts quickly emerging to capitalise on the snafu. It came as no surprise when Kraft announced it was pulling the plug on the name and would be conducting a poll to find a suitable replacement.

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There is a time and a place for the all singing, all dancing rich media ads that literally jump from the page, spin around and attempt to “cut-through”but let’s not also forget the gentle art of contextual web advertising – the art of making advertising “a part of the page”, something to read, not something to block.

This isn’t solely about disguising ads to look like content. It is also about taking a broader view of the publisher’s audience, what’s missing from their user experience and delivering an “ad” at the right time and in the right place in a language and tone consistent with the content they are viewing.

Hate to use the same old examples but probably the best example of this strategy in effect is Google Adwords/Adsense. The ads are visually similar to the page content, they are (often) content matched and form a part of the site’s function (the ads are search results from a search engine).

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start by pressing pause

start by pressing pause

It’s a million miles an hour out there but you won’t succeed by trying to keep up.

Start by pressing pause.

Unsubscribe from the web for a few hours and start thinking about your business again, it’s remarkably productive and therapeutic too. You’ll realise there’s more to successful digital marketing than promotion, promotion, promotion – you’ll start to think about your product/service, how it’s priced, positioned and distributed. You’ll start seeing the gaps, the absolute glaring holes and will start thinking about what needs to be done to fix things before you throw the promotion into full swing again.

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We're a small group of digital strategists and this is our chatter about online marketing campaigns.

In the digital space, criticisms are dealt freely, but rarely accompanied by solution. Commenting culture becomes anonymous cyberstoning. After all, everyone's a social media guru.

We aim to do it differently. Rants come with recommendations, raves with conviction. Our qualifications are in our case studies; this isn't our first rodeo.


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